Showing posts with label TSN. Show all posts
Showing posts with label TSN. Show all posts

Sunday, July 06, 2008

Silverlight vs Mac, Round 2, FIGHT!

Ok, well, I'm calmed down since that last post. And can even offer a little speculative clarity, now that I've done hours of research (Google is my friend).

In the interest of being right all the time, first I have to admit I was wrong. Silverlight does in fact work on the Mac. Long story short, based on what I know now, it looks as though TSN/CTV doesn't have an up to date SDK which contains a better "Silverlight.js" file they need in order for Mac users to not get the beloved "please install Silverlight" screen of death every time. For more on this, check out Tim Heuer's blog on why this file makes peace instead of war. Far be it from me to tell Big Media how to run a web site LOL...but up to date software sounds like good sense, especially in these days where video on the web is as common as spam. And since Silverlight is beta to begin with, those updates are very very important.

Now, whether or not TSN will someday update their Silverlight, who knows. Hopefully for Canadian Mac users/TSN fans, they will soon. Maybe they'll even read this post, and hire me on as Director of Not-making Ourselves Look Ridiculous Online, if such a department exists.

But, I've tested some of the sample sites Microsoft provides links to on the Silverlight page, and they indeed work, in Firefox 3, and Safari, on the Mac. Glory Be.

Nevertheless, at this point I can't say Silverlight is any better than Flash, not sure what the hype is about (I'm not a developer, just a simple content consumer). Microsoft always seems to come in to markets that are already dominated and make outlandish claims about 'innovation' and promising the moon (and delivering a stalled rocket), but because of their massive install base (mostly pirated copies), gain just enough traction to cause these kinds of headaches. We, the end-user, then have to put our lives on hold while web sites around the world try and play nice with MS' new file formats, plugins, 'standards', etc.

My guess is that Silverlight provides the ability to do live event streaming, so TSN would be interested in that, what with their shiny new NHL streaming rights. Well, they better get on the ball, cause right now, their implementation doesn't work. I'd sure hate October to roll around and sure enough, "please install Silverlight"...I need a t-shirt with that on it, after all this.

Friday, June 20, 2008

Microsoft Silverlight worst plugin ever? Why yes, yes it is.

So, how did you spend your Draft Day? Cause I spent mine FUCKING AROUND WITH BULLSHIT SOFTWARE FROM BULLSHIT PEOPLE!

Title says it all. All week I’ve been caught up in the hype for the NHL Draft, live streaming on TSN.ca at 5pm. This may be the last chance for the Maple Leafs to offer any hope of really rebuilding their cruddy franchise.

Sure enough, 5pm rolls around, click the link...15 minutes later, after un/de/re/installing Microsoft’s shame of a web-experience plugin “Silverlight”, and that includes running it in Windows XP in Parallels, by the way...I FINALLY get to start watching the show. You must know “Silverlight”...it’s the new “cross-platform” super-duper streaming media plugin that never let’s you down, even during your favourite sports draft day!

Tampa Day picks Steve Stamkos 1st overall, big surprise. Few more picks are made, life is good again.

What’s this? The Leafs and New York Islanders are about to announce a trade! Sweet, please tell me the Leafs managed to unload McCabe!

(pause)

(freeze)

(stream dies)

(click click click click click click, refresh, refresh, refresh)

(uninstall, reinstall, reboot, restart, rename, delete, defrag, format, erase, buy new Mac, buy new Windows machine)

...good times. I wish all web sites could use Microsoft products, forever until long after I’m dead and buried.

Wish I had some screenshots for you, but I must’ve forgot to take some during all my blind Hulk-esque rage.

I’ve left CTV.ca several entries on their FEEDBACK blog, not that it’ll do any good.

Anyway, that fuckin sucked. Time to regroup, and figure the best way to catch up with what I’ve missed.

MS can eat a bullet...right now. In fact, why not make it a Silver Bullet...for all your bullshit Silverlight miserable web content experience needs. Silver would take care of whatever misguided hell-beast that created this chunk of software. Then we could all drink to it's demise.

UPDATE, approx 1 hour later: Ok...I've calmed down, and more importantly, I've got this crap actually working (except in Safari...guess I owe Apple some grief too...on the other hand, if these content creating web sites would use Quicktime/Darwin Streaming Server, I likely wouldn't even be typing about this right now).

Here's a screenshot...this shows Firefox (left) and Internet Explorer (centre) in WinXP in Parallels, and, Firefox 3 in Mac OS X (right), streaming the 2008 NHL Entry Draft live from Ottawa, all at the same time. I win. All the frame rates are smooth, video is very compressed, and the audio is clean. You can even hear famed NHL Commissioner Gary "the blind rat" Bettman getting booed, which is the best part of the whole show of course.


For those keeping score at home: Firefox on the Mac is still using the Flip4Mac plugin, since Silverlight refuses to acknowledge it's installation. When TSN.ca incorrectly mis-identifies that you have not installed Silverlight, they thankfully offer a link to use the older (and much more robust, it even looks better) Windows Media stream, which triggers Flip4Mac, which does actually work, at this point in time.

Firefox and IE are using Silverlight in that screenshot...not the V2 Beta though, use V1. V2 starts to stream, but no video is seen, and no audio is heard...basically you download air. So, to sum up, MS has written an low-performance, unnecessary, platform-specific, media streaming plugin, and sold it to TSN.ca (and CTV.ca) as the future of media streaming. Man, I'd have loved to be a fly on the wall in that boardroom meeting..."Hey guys, how can we fuck up the future of online content streaming in Canada? Hmmm, Microsoft has a brand new platform that doesn't work outside of Windows? Where do I sign?!"

If I was that fly, I'd be screaming "NOOOO!" at the top of my fly lungs.

Next step is to try it out in Linux...Gawd help us all.

Saturday, June 14, 2008

Clicky Mouse in "Stream Both, Will He?"

Ah, been a while. Anyway, I’m back to wrap up my experience with the NHL Centre Ice Online package, let this serve as research for any other Canadians out there who may consider this deal in the future, I’m giving you exclusive content here, circa the 2008 NHL season.

In April 2008, the Maple Leafs began their annual Spring attempt to sneak into the 8th spot in the Eastern Conference. Didn’t make it, as is quickly becoming tradition, but it was an exciting ride nonetheless, depending how die-hard you are.

However, in order to see the weekday games of said playoff drive, I decided to finally pony up for Centre Ice Online. It was $50 for the last few weeks of the season, I’m not sure when that price point started, but I figured if I watch the remaining Leaf games, plus any Vancouver (who was also making an ill-fated playoff drive), it’d be worth it.

So, you log in/create an account, pay the money, and they let you onto the streams.

Remember all those warnings about ‘blackouts may apply’? Well, I’d change it to “warning, most games will be blacked out, most of the time’...


First of all...you have to use Firefox. Safari resulted in bizarre behaviour at best, strange buffering issues, and if you try and use the 'mosaic' mode to watch up to 4 games at once, you get all the AUDIO FEEDS AT ONCE. In all fairness, they do warn you not to use Safari. I suppose I’m happy it works on Mac at all.

As you can see, I couldn’t watch ANY of the games on Wed April 9 2008 through NHL Centre Ice Online. Now, to explain but not excuse, Sens @ Pens and Flames @ Sharks was a rare Wednesday Night doubleheader on CBC. Rangers @ Devils and Avs @ Wild were a double-header on TSN. Thus, nationally broadcast, and therefore ”blacked out“ on Centre Ice in my ”region“. If the Flames @ Sharks (or any Oiler game) was on Sportsnet West...then that’s my ”region“ too, so no streaming allowed there either.

However, online hope was not lost. As part of CBC’s new deal with the NHL, they can stream all their games online. This was a new innovation for them this year, and a welcome one, as it allows fans to pick the game they want to watch, instead of suffering as the Leafs get raked up every Saturday, or conversely, allowing Leaf fans to see games even if you live out West.

Now, I guess the argument from the NHL’s side of things is ‘why do you even need to see a game online in Centre Ice that is shown on a ‘local’ channel in your ‘region’? Well, what if I don’t have cable, Mr. Smartass League-Rep? What if I want to move away from cable/satellite TV altogether, since all the good content is online except apparently for LIVE NHL Games? Otherwise, I’m PAYING TWICE! Once to the cable company to get the channel (although you can get low quality CBC over the air) so I can watch the game ‘locally’, and once again to ‘not’ be able to watch it online. THREE TIMES if I signed up for the cable/satellite NHL Centre ICE. The local broadcast has ad breaks, although on Centre Ice Online, the ads are mercifully blocked with a ”back in a minute“ screen. Here’s a couple pics of the lack of ads online...may it live forever:



Not a single Subway, Tim Hortons or Home Depot ad to offend the eye.

Obviously, TSN and other NHL broadcast partners pay big bucks to get the broadcast rights. Well, next year, Centre Ice Online will become an even bigger rip off, as TSN (to be confirmed) will stream all it’s National broadcast games online. This will come about since TSN recently re-upped their broadcast deal with the NHL to include these new media and streaming rights. They did a few games this year, including the immensely popular World Junior Hockey Championship in December. We’ll see if the NHL lowers the Centre Ice Online price, I doubt it, but they’ll make no bones about ”blacking out“ the games that TSN/CBC are streaming. At least the dollar is par now. Also new to the deal for TSN is that every game will feature at least 1 Canadian Team. They know what their sponsors want.

So, to sum up, all four games were available online...NOT NHL Centre Ice Online, but online at the CBC and TSN. This screenshot shows some dual-online-streaming action, as CBC and TSN both featured games:



Also, props (do people say ‘props’ anymore? ...mad respect?...) to TSN for revamping their online video pages...way overdue, and much appreciated. Now they just need to redo their comment system, but that's another rant. TSN uses Microsoft’s (yes, THAT Microsoft) Quicksilver, which is trying to replace Flash and the antiquated Windows Media on the web. So yeah, good luck Linux users...you’ll need it. Barely works on Mac. Also, that’s a Quicktime window on the right side with the CBC feed. In the ”Flip4Mac“ preferences, you can set it to open videos in Quicktime Player, instead of the browser...this allows you access to the transport control (aka Play/Pause/Bathroom Break) buttons, and allows you to line them up side by side like shown.

So. What did I get for my $50? 4 Leaf Games. And I think I watched 2 or 3 Vancouver games. You do the math, but I think it would have been worth it if the Leafs had been at all entertaining...unfortunately, that’s not up the NHL. ☺ They held up their end of the bargain...they provided SOME games, and ”blacked out“ a lot MORE games.

The playoffs featured several blacked out games, since most nights in the first round the CBC and TSN had you covered. I quit logging in after the first round.

Thus ends the great Centre Ice Online experiment. The quality is just par, good enough to have on in the background while you surf the web, but it’s fairly below full screen-able quality. The log in process is bizarre and can be confusing (you get used to it). The price is debatable, based on your love of the game/team, region, other entertainment options, etc.

I’m expecting big things from CBC and TSN next season, and look forward to keeping my cable canceled for good. Yeah, I won’t get access to every game, but with CBC having Saturday nights sewn up (and over the air if I really want to watch on my TV), and TSN doing their weekday games (and if they stream like I hope they do), the Internet options for LIVE NHL games are growing better every year.

P.S. If you’re really a hardcore streaming hockey fan, why not go the extra mile? I hooked up my Mac to the TV, and watched the 2007 Summit Series this past September before I had subscribed to TSN...you can see my mouse pointer on the right gray bar. Geek or Genius?



Finally...today’s title comes from the classic animated Mickey Mouse adventure, ”Steamboat Willie“. Congrats to those who caught that, cause it was a reach and a half...anyway I’m shocked Disney has that online, but I suppose it’s made all the money it’s gonna make...until the Blu-Ray release of course...then back in the 'vault' for another generation.

Saturday, October 20, 2007

Skates have changed...

So, it's that time of year again...hockey season in full swing, and it comes time to don my own pair of blades and hit the local arena.

I don't think I made it out even once last year. My main issue was how freakin' cold the arenas are. These are indoor arenas, yet my face felt darn near frozen, and even with a decent Therma-something toque on, it was too much for my ears to take. So I quit going.

This year however, I've decided to fight the good fight, and make my way back, if not into shape, then at least to a point where lacing them up doesn't wear me out!

After searching high and low for my old skates, and not finding them, I made my way over to Canadian Tire to have a look at new ones. Maybe I was just too early, but no one seemed interested in helping me out, so I trucked off to SportChek, where I had a good experience buying new shoes a month ago.

Wandering around SportChek, it makes you feel for parents whose kids want to play hockey...this stuff is expensive! Gone are the days of wood sticks, black skates, and one size fits all jock straps. No, we're now in a world of $100 helmets, $60 elbow pads (you'll need two of those!), $100 composite sticks (cause yeah, like those never break!)...and, you can spend as much as you have in the world on skates!

Fortunately, being the non-competitive, public skating participant that I intend to become, the options sort of limit themselves. I don't quite need skates built for Crosby or Ovechkin.

So here's the ones I got: Easton Synergy 500 SC

The salesman was very knowledgeable and helpful, which is rare these days.

However, you don't just buy a pair of skates and head out to the rink! SportChek puts them in the oven, bake 'em for 5 minutes, and then you put them on as tight as you can and wear them in the store until they cool down. This molds the boot and padding to the shape of your foot. It sounds believable, until you try it, then it's just weird. But it works, my ankles carved themselves a nice spot in the sides.

While I was waiting for the oven, I wandered over to the hockey jerseys and t-shirts and had a look. There were a couple Leafs shirts on sale, but for the first time ever, I paused for a few minutes, and realized that I refuse to put more money into the hands of MLSE (who care more about condos than championships) until they put a decent team on the ice. That starts with the Leafs making the playoffs this season...we'll see.

It's a weird feeling, falling out of love with your favourite sports team. Let me put it this way: On Tuesday I watched Montreal vs Florida, and Wednesday I watched Pittsburgh vs New Jersey...and I was much more entertained than on the previous Saturday when I watched the Leafs give up several leads to lose 6-4 to the Penguins. Watching the Leafs is just too upsetting these days...anger, followed by misery, but they hook you with a burst of excitement here and there. I'm much happier watching Crosby set up (or finish) beauty goals, or even just marveling in the speed of other teams. And since I don't care who wins, the stress and anguish are gone.

We'll see. Also helps that those other two games were on TSN HD, which production-wise puts CBC to shame...but I think I've harped on that before, and likely will again.

Anyway, I've got my new skates, so I'll make sure to dress warmly this time, and I'll see you at the rink!

Monday, March 26, 2007

Hockey Rights in Canada, plus streaming!

Well, I wouldn't have thought it possible, but the word has come down today, CBC will keep Hockey Night in Canada coming on Canadian TV sets Saturday nights for six more years. More coverage here.

To be honest, I was kinda in Bell Globemedia's corner (CTV, TSN) for the past couple years, ever since I found out the rights were up for renewal. I've grown exhausted of the overall quality (or lackluster) of CBC's production. Don't get me wrong, I love Bob Cole and Harry Neale, may they live to be 1000 years old. And Ron MacLean and Don Cherry are Canadian staples, although if I never have to watch Ron interview Colin Campbell again, I'd be alright. But, I'm talking about PRODUCTION...sound (mixing, levels, quality and creative use of), music beds, graphics, stats, interactivity, etc. On these fronts, CBC is about 15 years behind TSN, 30 years behind NBC. But that's just me.

On the other hand. CBC recently, maybe 6 weeks ago, updated all their graphics (except the GIANT in-game time clock, the most needed upgrade), some newer music here and there, and new voice overs for their production. Most of it is crap, but hey, it's newer. Here's hoping they have even newer stuff planned for next year, and keep it fresh for another 6 years. Basically, if you watch a game on NBC, and then watch CBC (or vice versa), you'll know what I'm talking about. NBC takes full advantage of the 'new NHL', including much better access to the players during games. There's an on-ice interview at the end of each period, generally you can hear the mics that the refs wear to announce penalties, and every period or so they do the "Verizon Sounds of the Game", where we get to hear what Sidney Crosby talks about on the bench. Full marks NBC!

Here's another highlight from the NHL.com article, from league commissioner Gary Bettman:

"...this coming Saturday, when Hockey Night in Canada will begin a new tradition which will only enhance the viewing pleasure for hockey fans in this country: Both games of the double-header will be provided in high definition."

Sweet, it's been low-def Oilers, Flames and Canucks for too long! Well done! Hopefully this doesn't mean they've stolen some HD cameras from the Leafs and will continue to offer 'fake HD', where the main camera is HD, but any side or opposite angles are decidedly standard definition. Anyways, you take what you can get in this country.

The article mentions that the CBC's beloved "Hockey Day in Canada" (the annual triple header featuring all six Canadian teams) will continue...hmmm, last I heard, the NHL was committed to its current ridiculous schedule, which doesn't even have each Canadian team meet next year!

But wait there's more. And this is the biggest news, if you ask me (from the CBC article):

"Also, a multimedia package including live and on-demand video streaming of all CBC's hockey broadcasts will be available online at CBC.ca in the near future. That means fans in Canada will be able to watch any Hockey Night in Canada broadcast on CBC.ca, regardless of what game is being broadcast in their area of the country."

Hallejujah!!!! I streamed a game off Comcast's site Friday night, and it was awesome. The game wasn't on anywhere locally, but since I was able to stream it, it DOESN'T MATTER WHERE I LIVE (unlike LEAFSTV)! I get the feeling I'm gonna be watching a lot more hockey now that I can just go to CBC.ca and click on the feed I want. Damn, I think I'm drooling. Here's hoping for a decent resolution, 30 fps, and Quicktime (Please Lord, don't let them fall into the Windows Media trap that NHL.com lives in). CBC currently uses Quicktime and Real Media (yikes...but I think that's just for the older Linux crowd).

Ok, well that's about all I have to say on this at the moment. Gotta let it sink in. I think I'm fine with CBC having the rights (not that I can do anything anyways), as long as they step up and prove that they deserve it, instead of winning it just cause they're the incumbent and "Canada's Network", despite what the numbers say. Richard Stursburg is the newly minted head of CBC Sports, so hopefully he's watched a few other broadcasts in his day (he used to run the show over at TSN, so there's hope!). Let's see some more HD cameras and much much better production. Truth be told, I didn't want to pony up to the extra tiers from my cable company just to get TSN HD (your area may vary). I'd rather cancel the cable outright, and live off the 'tubes, which as of today, has become a lot more realistic.

No, the main victory from today is the streaming games. Looking forward to it...I wonder when it takes effect, probably not until 2008? I was hoping this week, the most exciting playoff race (in the Eastern Conference) in years! Go Leafs Go!

Wednesday, March 21, 2007

O Canada, We Sit and Wait for AppleTV...

Ok, I just read this interesting blog entry regarding the new AppleTV device, specifically the current lack of Canadian content for the thing.

So, I felt inclined to add my two cents...which grew into about $10 worth of analysis of the CRTC, Canadian Networks, the future of broadcasting, and of course, Canadian content (the quality, the lack, the marketing, etc). My comment is #7 on that page, but I'll post it here as well, just cause it took so long to write, but please check out the link above to get the whole context:

While there's nothing I like better than ripping into the CRTC (except maybe ripping into the CBC), I feel Canadian content creators/owners/distributors themselves are also to blame. They need to be ones pushing the CRTC (and maybe they're trying, who knows?) to be better and more competitive. Our system in this country just flat out does not work.

Take this evening for example. CBS is running Survivor tonight (Wednesday) instead of the regular Thursday slot, due to basketball or something. But wait a minute, Global runs Survivor on Thursdays...Bones and Prison Break are on Wednesdays...what's Global gonna do?! Survivor is no good a day later, due to co-worker induced spoilers, but if they bump their regular programming to match CBS tonight, then they'll lose viewers for tomorrow nights' regular shows, people who tune in tomorrow, expecting Survior, and those expecting a day-late Bones or House or whatever else Global bought up at the big conventions down south. Also, they likely won't have prepared any promos this past week telling people when to find their shows, since we don't seem to produce episode specific promos in Canada. Blah, makes my skin crawl.

If there was any thinking, internet-savvy people in higher up positions, then I'd be able to launch iTunes, browse to the CTV section of the Canadian iTunes Store, and buy, download and watch Degrassi, Corner Gas and Robson Arms (If I wanted to, just for example). Also, I could browse to the Movie section and choose from a wide variety of Canadian films, most of which people have never heard of, because people here also do not understand marketing. They think if they open a film on 25 screens across Canada, then that's a huge widespread success?! And most never even come out on DVD...rediculous! They spend their entire marketing budget on a few bus boards in downtown Toronto, useless.

Internet Baby! iTunes, and online distribution methods like it, are the way to go, it's painfully obvious. But I'll give credit where it's due, CTV does manage to stream (Windows Media...yuck) shows on their site, and I visit TSN Broadband every day during the hockey season (especially since I don't get TSN on my cable box, cause I'd HAVE TO subscribe to the analog tier in order to get the HD feed...the main reason I hate the CRTC).

Where was I...blinded by my own rage here. Oh yes, the CRTC. As luck would have it, they are up for a review this year, and I'm praying the Conservatives will blow them up but good. This is the only way to save Canadian content providers: not by propping them up with 'blood money' made from second-rate simulcasting of US shows and running the same Tim Horton's and Subway ad every single break, sometimes the same ad back to back. No, but to challenge them to find new avenues to get their content to the people who want it the most.

I also prefer to watch the US feed of 24. Global's feed removes not only the US HD ads, which I prefer over the Canadian low-def poorly lit slap-stick (even though I mostly fast forward everything anyways), but they also remove the pre-show promos voiced by Big Voice Guy, Don LaFontaine...plus, they also shove their cheap looking 'Viewer Discretion' warnings into every commerical break. Bah, who needs it, I'll just watch it on the West Coast feed, which thankfully is not simulcrapsted.

But wait, if we Canadians watch all our favourite US shows on US networks, won't that kill Canadian advertising, which Canadian networks use to fund new Canadian shows? Well, no, I don't really think so. The fact is, a good show is a good show...I don't care where it comes from (My favourite show is the British "The Office", for example). Let's look at Corner Gas. They've been averaging 1.6 million viewers, making it one of the highest rated Canadian shows. You think people are watching it for the Subway ads?!!??! Nope.

Advertising during a TV show is an outdated model. It's also expensive, that's why so few do it well. I know I would jump at the chance to sell my show direct (via iTunes, or other online method) to my fans! That's the pool of opportunity Canadian content providers need to dive headfirst into. You think Avril Lavigne gives a damn if her songs are played on Canadian radio?! No, but I'll bet she's interested in seeing those iTunes sales numbers!!! Hence all the bonus content you're finding on iTunes music these days...free music videos, alternate mixes, PDFs of lyrics and art, and concert tickets, etc.

Everything is a marketing opportunity, if people use their heads.

I think my point a minute ago was supposed to be, if Canadian broadcasters would quit spending all their money on licencing US content, and instead develop their own shows, we would start to see higher quality Canadian content, and more of it. People don't care where content comes from, they'll watch it if it's good and they like it. We're so protective in Canada, but at some point you have to just worry about playing your own game, not worry what the other team is doing...sorry, watching the Leafs trying to get into the playoffs these past weeks is wearing me down. ;)

The government already has the Canadian Television Fund, which all the cable companies pay into to fund home grown programming. But then when the show is made, they bury it against Hockey Night in Canada, instead of running them in decent timeslots against, dare I say it, American shows. America churns out the same percentage of crap as we do, don't worry. I say it's time to rise to the challenge. But bottom line, nothing will get watched if you don't market it...put out the pilot on iTunes (or the show's own web site), stuff like that.

Anyway, broadcasting may not be completely dead just yet (live sports for example), and ads will always be around. Either we buy the shows outright (TV on DVD, iTunes), or get them free, but with ads. I would love to see more Canadians take advantage of the freedom of the Internet. Cut out the middle man, in this case, the dinosaurs at the CRTC and cable companies, and sell direct to your audience.

The Apple TV will hopefully provide the missing link for many people to send digital content to their living room. I think it's pretty cool, although I have a lot content not in iTunes which may not play, and I already have my iMac hooked to my HDTV with a 20ft DVI cable anyways.

Thanks for your time, I didn't intend to write this much, but my blood just boils when I think of all the content we're "not allowed" to get in this country. And when I think of all the content we should be making on our own, but we're too worried about CSI and Law & Order. On the other hand, there's plenty of hockey to watch! Course, hockey has it's own regional ridiculousness, try being a Leafs fan outside of "Leafs Nation"...

Bottom line, Canadians should be all over iTunes...buyers and sellers alike. Here's hoping those screenshots from the new iTunes are indeed signs of things to come, sooner the better!

Also, I read an article earlier today about how all the best Canadian writers go South to write for US shows. Maybe if we produced more shows here, some of them might stay? We have plenty of talent, just look at our roster of world famous comic actors.

All this being said, I myself have not yet sent a letter to the CRTC, which is pretty lame of me, I just haven't made the time, but I will. Here's some decent contact info, looks like they have fancy new forms and everything:

http://support.crtc.gc.ca/CRTCSubmissionMU/forms/main.aspx?lang=e

Might I recommend the "Complaints and Inquiries" button? :) I'm gonna tell them I really don't approve of simulcasting...let me watch American shows the American way, and I'll watch Canadian shows the Canadian way, whatever that ends up being. I'm paying the Canadian cable company to get the US networks, I fail to see where it says I don't get to watch them in their entirety!

The CRTC site says your complaint will be responded to within 10 business days, so they do read them. I did send an email to TSN last week thanking them for TSN Broadband, but I also asked them why doesn't it work in Safari yet, etc. Somebody will read it, and that's enough to make it worth it. It feels better to get it off your chest.

One more thing, a good site for more information on all things Canadian Production-related: playbackmag.com